Privacy Policy

Creative Lounge ("we," "us," or "our") operates the BeatSync application and the creativelounge.studio website. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

We collect information to provide, maintain, and improve our services. The types of information we collect include:

1. Account and Billing Information

When you sign up for BeatSync or purchase a subscription, we collect:

• Email address: Used for account creation, authentication, and communication.
• Name: If provided during the checkout process.
• Payment Information: We do not store your credit card details. All payments and subscriptions are processed securely by our third-party provider, Whop.

2. User Content (Video and Audio)

To provide the core functionality of BeatSync (syncing video to audio), you must upload media files:

• Video Clips and Audio Tracks: These files are temporarily uploaded to our servers for processing by our AI models.
• Data Retention: We do not permanently store your raw video clips, audio tracks, or the final exported videos. Once processing is complete and you have downloaded your synced video, the files are automatically deleted from our active processing servers.

3. Usage Data and Analytics

We may collect anonymous usage data to understand how our application is used and to improve its performance. This may include browser type and operating system, pages visited and features used within the application, and error logs and crash reports.

4. Contact Information

If you reach out to us via our contact form (powered by Web3Forms), we collect your name, email address, and the contents of your message. This information is used solely to respond to your inquiry and provide support.

How We Use Your Information

• To provide, operate, and maintain the BeatSync application.
• To process transactions and manage your subscription via Whop.
• To communicate with you regarding your account, updates, and support requests.
• To analyze usage trends and improve the user experience.
• To detect, prevent, and address technical issues or fraudulent activity.

Third-Party Services

We rely on trusted third-party services to operate Creative Lounge. Your data may be shared with these providers solely for the purposes outlined below:

• Whop: For user authentication, subscription management, and payment processing.
• Web3Forms: For securely routing contact form submissions to our support team.
• Vimeo: For hosting and displaying demo videos on our website.

These third parties have their own privacy policies governing how they handle your data.

Data Security

We implement industry-standard security measures to protect your personal information and uploaded media. All data transmitted between your browser and our servers is encrypted using HTTPS. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal information (subject to legal and accounting retention requirements), and opt-out of marketing communications.

To exercise these rights, please reach out through our contact form.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out through our contact form.